Losing someone close to you is overwhelming. In the first hours and days, it can be difficult to know what needs to be done and in what order.
This guide walks you through the practical steps, so you can focus on what matters most.
What happens first depends on where the person has died:
At home (expected death):
Call their GP or the out-of-hours doctor. They will confirm the death and begin the paperwork.
In hospital or hospice:
Staff will guide you and arrange the medical certificate.
Unexpected death:
Call emergency services. The police or coroner may become involved.
Before anything else, take a moment. You do not need to do everything at once.
In England, you must register the death within 5 days unless the coroner is involved.
You’ll do this at your local register office. For Walsall families, this is usually arranged through the local council.
At the appointment, you’ll receive:
This document allows the funeral to go ahead.
This is where Gill’s Funeral Care can support you.
A funeral director will:
You don’t need to have all the answers. This is what we’re here for.
You’ll be gently guided through decisions such as:
There is no right way, only what feels right for your family.
After registering the death, you’ll be offered the Tell Us Once service.
This allows you to notify multiple government departments in one step, including HMRC, DWP, and the Passport Office.
You’ll also need to contact:
You may be entitled to help with costs, including:
Eligibility depends on your circumstances.
At Gill’s Funeral Care in Walsall, we understand that this may be one of the most difficult times in your life.
Our role is simple:
Whether you need immediate assistance or just someone to talk things through with, we’re here when you need us.
We will guide you through each stage so you always know what is happening and when.
Recording your wishes now can bring peace of mind and ease the burden on your family.
Clear and transparent information about funeral costs and payment options.
116 High Street, Smethwick, West Midlands, United Kingdom, B66 1AA
0121 652 0008
info@gillsasianfuneralcare.co.uk
World’s first Sikh funeral director. Serving families with compassion since 1997.
